Box announces new search engine to connect AI agents with enterprise content
November 11, 2026 · 2 min read
Also published in Português (Brasil)
Box unveiled a new search engine called Box Context Retrieval at its annual BoxWorks conference on November 5, designed to help AI agents access company-specific information safely and accurately. The announcement addresses a fundamental challenge facing enterprises deploying AI agents: while AI models have grown increasingly capable at reasoning and tool use, they lack knowledge of individual company operations, data, and workflows.
Aaron Levie, Box's co-founder and chief executive, emphasized at the conference that enterprise-specific context is essential for AI agents to deliver results in business operations. He noted that even the most advanced AI models are trained primarily on public information and cannot understand company-specific details, development strategies, business plans, or customer contract terms that agents need to perform work effectively.
Levie highlighted a critical data management problem facing enterprises. Approximately 10 percent of company information is stored in structured databases such as enterprise resource planning systems, customer relationship management systems, and other databases. The remaining 90 percent exists as unstructured data in files scattered across multiple systems. This fragmentation creates risks: if AI agents retrieve outdated contracts or incorrect financial forecasts, they may make decisions based on inaccurate information. Levie also warned that as enterprises deploy AI agents at scales potentially 10 to 100 times the number of employees, excessive access permissions could increase information leakage risks.
Box Context Retrieval is part of the company's broader Intelligent Content Management approach, which aims to connect enterprise content to various systems, users, AI agents, and applications in a controlled and secure manner. The solution works alongside Box's existing platform features including security, governance, content services for organization and automation, and an AI platform for running agents. The announcement was made at BoxWorks 2026 in San Francisco, where the conference theme emphasized connecting all company content with any AI agent.