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Dutch regulator fines Uber $966M over automated driver suspensions without human review
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The Dutch Data Protection Authority fined Uber €825m ($966m) for using automated systems to suspend driver accounts without adequate human review or driver notification, violating GDPR rules.
GDPR prohibits solely automated decisions with significant impacts on employment without meaningful human review and a way to challenge the decision. This fine highlights the regulatory risk for platforms using algorithms to manage or terminate workers, even if the company disputes the scale of the affected users.
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The Dutch Data Protection Authority fined Uber €825m ($966m) for automated driver account suspensions.
GDPR bans solely automated decisions with major consequences, requiring human review and a way to challenge decisions.
Uber plans to appeal, stating its policies include human reviews and that only a small number of drivers were affected.
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