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How avatarin built a 24/7 retail agent with GPT-Realtime

WHY IT MATTERS

This is a documented production deployment of GPT-Realtime in a customer-facing retail setting, with concrete usage and satisfaction metrics. The two-week timeline from launch to 30,000 users suggests the integration path for real-time voice AI is now short enough for rapid retail rollouts.

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The three things worth knowing

01

avatarin's agent provides Yamada Denki shoppers with continuous multilingual support via GPT-Realtime.

02

30,000 people used the agent within its first two weeks of operation.

03

92% of surveyed users reported a positive experience with the agent.

THE CLUSTER

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