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T-Mobile forced plan migration drove a decade-long customer to save $120 monthly on Mint
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A ZDNET writer switched from T-Mobile to Mint Mobile after T-Mobile forced a migration to a more expensive plan, saving $120 per month without service issues.
T-Mobile's forced migration from legacy Simple Choice plans to Experience More plans raised the writer's two-line cost from $80 to $140 per month. By moving to Mint, which uses the same 5G and LTE networks, the writer avoided the price hike and retained network coverage.
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T-Mobile forced legacy Simple Choice customers onto the more expensive Experience More plan this summer.
The writer's two-line plan cost increased from $80 to $140 per month before taxes and fees.
Switching to Mint provided the same network coverage while saving $120 monthly.
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T-Mobile began forcing legacy customers onto newer, more expensive plans this summer. The writer was migrated from a Simple Choice plan to the Experience More plan, which increased the cost for two lines from $80 to $140 per month with AutoPay. This price hike prompted the writer to switch to Mint Mobile after ten years as a T-Mobile customer.
The new T-Mobile plan cost $60 more per month before accounting for additional taxes and fees. The writer noted that T-Mobile charges various hidden fees, including a Device Connection Charge between $25 and $35, payment support fees, and restocking fees. By switching to Mint, the writer saved $120 per month.
The writer experienced no service issues after switching because Mint operates on the same 5G and LTE networks as T-Mobile. During a recent T-Mobile outage that affected thousands of customers, the writer's Mint service remained unaffected. The main tradeoff was losing T-Mobile perks like weekly freebies and discounted Netflix, which the writer deemed not worth the higher cost.
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