AI Signal 233
Quoting Greg Brockman
An observation from a single company indicates that substituting a human requester with an AI agent in workplace communication creates social friction. Engineers designing AI integrations for collaborative tools should consider that automating requests for help may violate social norms, even if the underlying task remains the same.
Written by elseif from the cluster below · every claim links back to a sourceThe three things worth knowing
Many people at OpenAI connect ChatGPT to Slack to automate task requests.
Coworkers reject automated help requests that they would fulfill if asked directly by a human.
People prefer AI that enhances human interaction rather than acting as a separating layer between colleagues.
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