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AI Signal 233

Quoting Greg Brockman

WHY IT MATTERS

An observation from a single company indicates that substituting a human requester with an AI agent in workplace communication creates social friction. Engineers designing AI integrations for collaborative tools should consider that automating requests for help may violate social norms, even if the underlying task remains the same.

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The three things worth knowing

01

Many people at OpenAI connect ChatGPT to Slack to automate task requests.

02

Coworkers reject automated help requests that they would fulfill if asked directly by a human.

03

People prefer AI that enhances human interaction rather than acting as a separating layer between colleagues.

THE CLUSTER

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Simon Willison Quoting Greg Brockman Open ↗